Frequently Asked Questionshttp://www.printplace.com/Support/HCBase/faq.aspxFrequently Asked QuestionsHelpConnection.net Help Desk SolutionFri, 20 Nov 2009 00:00:00 GMT10080Can I request overnight delivery for Saturday?Can I request overnight delivery for Saturday?http://www.printplace.com/Support/HCBase/view.aspx?ID=83133Tue, 17 Mar 2009 16:18:48 GMTWhich products have folding options?Which products have folding options?http://www.printplace.com/Support/HCBase/view.aspx?ID=118Tue, 22 Apr 2008 16:47:11 GMTHow are returns and refunds handled?How are returns and refunds handled?http://www.printplace.com/Support/HCBase/view.aspx?ID=117Tue, 22 Apr 2008 16:23:44 GMTCan I cancel or change my order?Can I cancel or change my order?http://www.printplace.com/Support/HCBase/view.aspx?ID=116Tue, 22 Apr 2008 16:22:18 GMTWhy am I not getting automatic email updates?Why am I not getting automatic email updates?http://www.printplace.com/Support/HCBase/view.aspx?ID=115Tue, 22 Apr 2008 16:17:33 GMTHow do I change my email?How do I change my email?http://www.printplace.com/Support/HCBase/view.aspx?ID=114Tue, 22 Apr 2008 16:14:48 GMTDo you share my information with any other businesses?Do you share my information with any other businesses?http://www.printplace.com/Support/HCBase/view.aspx?ID=113Tue, 22 Apr 2008 16:13:29 GMTHow do I check my order status?How do I check my order status?http://www.printplace.com/Support/HCBase/view.aspx?ID=112Tue, 22 Apr 2008 16:11:47 GMTHow do I change my password?How do I change my password?http://www.printplace.com/Support/HCBase/view.aspx?ID=111Tue, 22 Apr 2008 16:09:59 GMTHow do I create a profile?How do I create a profile?http://www.printplace.com/Support/HCBase/view.aspx?ID=110Tue, 22 Apr 2008 16:08:51 GMTWhat is a gate fold?What is a gate fold?http://www.printplace.com/Support/HCBase/view.aspx?ID=109Tue, 22 Apr 2008 15:48:48 GMTWhat is a half-fold?What is half-folding?http://www.printplace.com/Support/HCBase/view.aspx?ID=108Tue, 22 Apr 2008 15:40:27 GMTWhat is a Z-fold?What is a Z-fold?http://www.printplace.com/Support/HCBase/view.aspx?ID=107Tue, 22 Apr 2008 15:38:33 GMTReseller ProgramReseller Programhttp://www.printplace.com/Support/HCBase/view.aspx?ID=106Tue, 22 Apr 2008 15:35:56 GMTWhen do I upload my files?When do I upload my files?http://www.printplace.com/Support/HCBase/view.aspx?ID=105Tue, 22 Apr 2008 15:34:43 GMTDo I need to log into my account to purchase products?Do I need to log into my account to purchase products?http://www.printplace.com/Support/HCBase/view.aspx?ID=104Tue, 22 Apr 2008 15:32:51 GMTCan I upload my files before I make an order?Can I upload my files before I make an order?http://www.printplace.com/Support/HCBase/view.aspx?ID=103Tue, 22 Apr 2008 15:30:00 GMTDo I need to create an account to purchase products?Do I need to create an account to purchase products?http://www.printplace.com/Support/HCBase/view.aspx?ID=102Tue, 22 Apr 2008 15:26:07 GMTWill I receive an email to confirm my order?Will I receive an email to confirm my order?http://www.printplace.com/Support/HCBase/view.aspx?ID=101Tue, 22 Apr 2008 15:21:47 GMTHow do you track orders?How do you track orders?http://www.printplace.com/Support/HCBase/view.aspx?ID=100Tue, 22 Apr 2008 15:19:16 GMTHow do I get a price quote?How do I get a price quote?http://www.printplace.com/Support/HCBase/view.aspx?ID=99Tue, 22 Apr 2008 15:17:53 GMTWhat is a tri-fold?What is a tri-fold?http://www.printplace.com/Support/HCBase/view.aspx?ID=98Tue, 22 Apr 2008 15:17:34 GMTHow do I export my file from Quark?How do I export my file from Quark?http://www.printplace.com/Support/HCBase/view.aspx?ID=97Tue, 22 Apr 2008 15:15:07 GMTHow do I export my file from Publisher?How do I export my file from Microsoft Publisher?http://www.printplace.com/Support/HCBase/view.aspx?ID=96Tue, 22 Apr 2008 15:12:52 GMTHow do I export my file from Photoshop?How do I export my file from Photoshop?http://www.printplace.com/Support/HCBase/view.aspx?ID=95Tue, 22 Apr 2008 15:09:46 GMTHow can I get a receipt?How can I get a receipt?http://www.printplace.com/Support/HCBase/view.aspx?ID=94Tue, 22 Apr 2008 15:07:47 GMTWhen am I charged for my order?When am I charged for my order?http://www.printplace.com/Support/HCBase/view.aspx?ID=93Tue, 22 Apr 2008 15:06:50 GMTWhich file formats give the best results when printed?Which file formats give the best printed results?http://www.printplace.com/Support/HCBase/view.aspx?ID=92Tue, 22 Apr 2008 15:06:08 GMTWhat payment methods do you accept?What payment methods do you accept?http://www.printplace.com/Support/HCBase/view.aspx?ID=91Tue, 22 Apr 2008 15:05:49 GMTWhich file formats do you accept?Which file formats does PrintPlace accept?http://www.printplace.com/Support/HCBase/view.aspx?ID=90Tue, 22 Apr 2008 15:04:44 GMTWhat is the benefit of ordering a hard copy proof?What is the benefit of ordering a hard copy proof?http://www.printplace.com/Support/HCBase/view.aspx?ID=88Tue, 22 Apr 2008 15:00:05 GMTDo you have design templates set to USPS mailing standard?Do you have design templates set to USPS mailing standard?http://www.printplace.com/Support/HCBase/view.aspx?ID=87Tue, 22 Apr 2008 14:59:00 GMTHow do I convert to CMYK in Adobe Pagemaker?How do I convert my files to CMYK in Adobe Pagemaker?http://www.printplace.com/Support/HCBase/view.aspx?ID=86Tue, 22 Apr 2008 14:58:07 GMTWhat are the size and weight requirements for the different postal classifications?What are the size and weight requirements for the different postal classifications?http://www.printplace.com/Support/HCBase/view.aspx?ID=85Tue, 22 Apr 2008 14:57:42 GMTHow do I convert my files to CMYK in Adobe InDesign?How do I convert my files to CMYK in Adobe InDesign?http://www.printplace.com/Support/HCBase/view.aspx?ID=84Tue, 22 Apr 2008 14:56:01 GMTWhat are the specifications for mailers?What are the specifications for mailers?http://www.printplace.com/Support/HCBase/view.aspx?ID=83Tue, 22 Apr 2008 14:55:32 GMTCan you convert my files from RGB to CMYK?Can you convert my files from RGB to CMYK?http://www.printplace.com/Support/HCBase/view.aspx?ID=82Tue, 22 Apr 2008 14:54:14 GMTHow do I get great color matching?How do I get great color matching?http://www.printplace.com/Support/HCBase/view.aspx?ID=81Tue, 22 Apr 2008 14:51:38 GMTWhat is CMYK?What is CMYK?http://www.printplace.com/Support/HCBase/view.aspx?ID=80Tue, 22 Apr 2008 14:49:15 GMTMy upload failed. Can Printplace help me repair my files or get them ready to send to press?Can PrintPlace help me repair my files and make them press-ready?http://www.printplace.com/Support/HCBase/view.aspx?ID=79Tue, 22 Apr 2008 14:43:58 GMTHow do I convert to CMYK in Corel Draw?How do I convert to CMYK in Corel Draw?http://www.printplace.com/Support/HCBase/view.aspx?ID=78Tue, 22 Apr 2008 14:40:42 GMTHow do I convert to CMYK in Quark Xpress?How do I convert to CMYK in Quark Xpress?http://www.printplace.com/Support/HCBase/view.aspx?ID=77Tue, 22 Apr 2008 14:38:44 GMTWhat type of files do you accept for booklets and calendars?What file types do you accept for booklets and calendars?http://www.printplace.com/Support/HCBase/view.aspx?ID=76Tue, 22 Apr 2008 14:38:27 GMTHow do I size the pages for my booklet or calendar?How do I set up the correct page size for my booklet or calendar?http://www.printplace.com/Support/HCBase/view.aspx?ID=75Tue, 22 Apr 2008 14:36:58 GMTHow do I convert to CMYK in Microsoft Publisher?How do I convert to CMYK in Microsoft Publisher?http://www.printplace.com/Support/HCBase/view.aspx?ID=74Tue, 22 Apr 2008 14:36:50 GMTWhat if my booklet images are low-resolution?What if my booklet images are low-resolution?http://www.printplace.com/Support/HCBase/view.aspx?ID=73Tue, 22 Apr 2008 14:34:38 GMTHow do I set up my Photoshop document with 300 DPI?How do I set up my Photoshop document with 300 DPI?http://www.printplace.com/Support/HCBase/view.aspx?ID=72Tue, 22 Apr 2008 14:34:37 GMTHow do I convert to CMYK in Adobe Photoshop?How do I convert to CMYK in Adobe Photoshop?http://www.printplace.com/Support/HCBase/view.aspx?ID=71Tue, 22 Apr 2008 14:32:31 GMTReaders Spread, Printer's SpreadsMy other printer likes me to make printer's spreads or readers spreads. Why doesn't PrintPlace accept them?http://www.printplace.com/Support/HCBase/view.aspx?ID=70Tue, 22 Apr 2008 14:32:07 GMTWhat resolution should my art have?What resolution should my art have?http://www.printplace.com/Support/HCBase/view.aspx?ID=69Tue, 22 Apr 2008 14:31:00 GMT