Printing Help

Account Information We Need From Customers

In order to purchase from PrintPlace, you need to create a free user account. We only use the information collected to keep in touch with you and get your order to you. We won’t ever sell or distribute your data; period.

If you don’t yet have an account with us, you can click “My Account” in the upper right portion of the website to create one. At first we just need your name and email address. You create your own password and that’s it. We’ll send you a confirmation email with your login information and automatically log you in.

Once you’re ready to place your order we’ll need to know the payment information. We accept Visa, Mastercard, Discover and American Express – we’ll need the billing address for the card and the shipping address for the order if you use a credit or debit card to pay. We can also process wire transfers, money orders and cashier’s checks, if you want. You’ll still need to provide the shipping information, but there won’t be a billing address. You will need to call customer service to walk through the steps of saving your order and getting the money order, transfer or check to us. You can reach us toll free at 877-405-3949.

If you are ordering a direct mail job, we’ll also need your mailing list so that we can address all the pieces. When you’re checking out, choose “Direct Mail” for the shipping method, our Mailing Services can either provide a mailing list for you at a reasonable cost, or you can upload your own Excel or CSV file. Once you check out you’ll be able to upload your mailing list. After we process your list, we will inform you of the total postage cost. All those options are available in the My Account section of the PrintPlace website.