“…I can’t thank you enough for your patience, understanding, and professionalism. As someone who often has to “run interference” with customers at a store, I can understand what your job is and how stressful it can be. It is because of your professionalism and your knowledge of your job that this was resolved quickly, efficiently (that in itself is pretty darned hard to come by these days!), and to my satisfaction.
I will keep your name and extension in my print job ticket because I know that the next time I need assistance with a PrintPlace.com job, you’re the person I want to work with.
Many thanks again,
-Jeanne E. Fredriksen, Vice President, Aristotle’s Attic