Business

What Defines Good Customer Service?

The customer is always right. The customer comes first. You’ve heard these phrases ever since you were a young child. They’ve been around that long for good reason. The livelihood of your business depends on the satisfaction of your customers. There are many techniques a business owner can employ towards customer contentment. A personal touch …

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Business

Making Friends With Your Clients

As they say, keep your friends close; keep your clients closer…well, something to that effect. In marketing, the only way for you to draw clients in to your business is to make them feel important. And the only way to do that is to befriend them. If you have more friends then you would most …

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