Printing Help

What Templates Are Available At PrintPlace.com

We have templates available for every product we offer from booklets to table tents. You can find all of our templates on our Template Page. When you click through to select the type of product, you’ll then see a list of additional options for that product. For example, if you click on the Brochure option, …

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Printing Help

Cancelling Orders

You can cancel your order any time before your order is sent to press. If you need to cancel, call our toll free customer service number at 877-405-3949 or you can access our Help Center for online assistance.  The bottom line is, give us a call and let us know what’s going on as soon …

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Printing Help

How Much Does PrintPlace Charge For Shipping

We’ll charge you as little as possible to get your order to you in the time you need it. We’re only going to charge you shipping, not any extraneous handling fees. We ship via UPS and charge you only what they charge us. You can choose ground shipping and get your order in 1 to 5 …

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Printing Help

How To Create a Custom Design With PrintPlace

Not every design you create will conform to the standard paper sizes and design elements. Though we have hundreds of different options available from our standard templates, you might still have something different in mind. That’s fine, in fact; we encourage it. The templates we provide are blank slates that give you the size and fold …

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Printing Help

PrintPlace Custom Quotes

Even though we have a pretty extensive collection of options for your print order, you still might want something that’s not on the menu. Just like a great restaurant, we can talk to the chef and get you something that’s exactly to your taste. We can do diecut business cards and map folds. Maybe metallic inks, …

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Printing Help

When and How To Change or Reject a Proof

Once you’ve placed an order, your account page becomes Grand Central for all the things you need to do. You can get there from the PrintPlace homepage by clicking “My Account” in the upper right or the “Login” link at the top of the page. Enter your username and password to see your account. You’ll …

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Printing Help

Editing/Updating Your PrintPlace Profile

We require that you create a PrintPlace profile to order anything from us. But, you might need to change the information stored in your profile, if your email address changes, for example. In your basic profile we only store your email address, and your password. If you need to change either of those or the …

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Printing Help

Pick Up Your Orders from PrintPlace

We do have a Will Call location in Arlington, Texas. If you’re in the area and you need to pick your order up, you can do so on the next day after the ship date of the job. So to figure out when your order will be ready to pick up, take your turnaround time …

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