Can I request overnight delivery for Saturday?
Yes, Saturday delivery is available for overnight service if shipped on Friday, but must be requested prior to shipping.
The additional cost for Saturday delivery is $50. Please contact us by phone at 877-405-3949 to set up Saturday delivery for your job.
Folding is available for Brochures, Flyers, Folded Postcards, Menus, Posters, Greeting Cards, Rack Cards and Sales Sheets. Not all folds are available for all products or all sizes.
We have free downloadable templates for these products. You can find them on each product page.Call us at 877-405-3949 with questions.
Any job that has been approved or “sent to press” cannot be altered or changed due to the automated process that results from the “send to press” action.
If you need to change any of your printing options or shipping method, you may do so by contacting customer service, as long as the job has not yet been sent to press. Both upgrades and downgrades can be processed over the phone but note that downgrades, including but not limited to turnaround time, quantity, shipping method, etc., are applicable to a change order fee of $15.00.
For cancellations, no refunds are available on orders unless art files have NOT been uploaded to the site, submitted to customer service or sent to press. On jobs that meet the above criteria, a $15 processing fee will be charged for each job cancellation. Any approved cancellations requested after 30 days from date of order will be issued as an account credit toward future orders. If an order is cancelled after we have sent you a hard copy proof or performed file repair or paid art check services, those charges are non-refundable.
If you use an address with an email filter that requires each sender to fill out a form, you may not receive our automatic notification messages.
PrintPlace.com is not responsible for automated email notifications that are redirected due to a customer's email filter settings or internet service provider's lack of delivery. It is the customer's responsibility to check their "My Account" page or contact a Customer Service Representative for the most current information on their order.
If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
You can log into your PrintPlace.com account and click on the "My Account" Icon. This is an orange button with a white house on it, toward the top right corner of your screen. Scroll towards the bottom to see a list of orders In Production, their current status and orders that are complete. Once an order has shipped, you will be able to track it directly through our site by clicking on the UPS Track Packages button which will appear next to your order information.
You can also call us at 877-405-3949 from 7AM-8PM CST and we will be happy to check the status of your order for you. Please have your job number ready when you call, to help us serve you faster.
Clicking the red Login link at the top of every page will take you to the screen to either register a new account, or log in to your existing account.
If you have created your job before logging in or creating an account, you will be prompted to log in or create a new account once you click "Checkout" in the job cart. If you have not yet registered, simply fill out the short form as required and your new account will be active immediately.
A double gate fold is created by folding the ends of a page inwards so that they meet towards the middle with a 1/8 inch gap, then folding the folded page in half in the same direction. This creates an 8 panel brochure. The panels on the ends are slightly narrower so that they fit inside when folded.
Click here for more details on PrintPlace.com's brochure printing services.
Click here for more details on Printplace.com's brochure printing services.
Print Place does have a reseller program for authorized resellers. For more information or to apply, go to http://www.printplace.com/reseller to submit the application.
If you are shipping to CA or TX, we will need a valid reseller certificate for the applicable state on file in order to exclude sales tax from your orders. Note this is programmed into your log-in account, so be sure to get this set up before you check out.
Please download the appropriate form below and fax to 817-701-3702. It's important that you already be registered on our website, and the registered email address must be included on the certificate in order to apply it to your account.
You must first complete your order before you can upload into our automated proofing system. Until you have completed your order, we do not know the product configuration so we are unable to generate your electronic proof.
After you have uploaded your art, your will have a chance to review your file(s) and either approve them to print or reject them and upload again. You can reject and re-upload as many times as you want at no additional charge. If you find you need assistance with getting your file uploaded or making it meet the printing requirements, we have an art department available to assist with file repair services.
You will receive several email status messages during the course of each order:
Please keep in mind that if you use an address with an email filter that requires each sender to fill out a form, you may not receive our automatic notification messages. PrintPlace.com is not responsible for automated email notifications that are redirected due to a customer's email filter settings or internet service provider's lack of delivery. It is the customer's responsibility to check their "My Account" page or contact a Customer Service Representative for the most current information on their order.
You can get instant pricing directly on the product pages. Simply select the options and services you want. You can even email the quote to yourself or someone else by clicking the Email Quote button.
If you don't see what you are looking for, email all of the details of your job to us and someone will get back to you as soon as possible.
Please include:
A tri-fold is a popular type of folding pattern for brochures, flyers and inserts. Both Letter Fold and Z-Fold are considered Tri-Fold: the printed material is divided into 3 sections of approximately the same dimensions and then folded along these lines into thirds, creating a 6-panel finished piece.
To fold properly, each panel needs to be a slightly different height, so be sure to use a Print Place template to so we are able to correctly fold your printed piece.
There are many ways to get print ready files out of Quark. The easiest method if you have a recent version is to export PDFs directly from the file menu.
If you have Acrobat Distiller, we recommend that you print your files to the Adobe PDF print driver.
If you are a Mac user and do not have Distiller, you can use the OS X native PDF feature. Go File - Print - Save As PDF.
We charge for your order as soon as you complete the checkout process.
Because we are a custom manufacturer, each job is unique to each customer and as such needs to be paid for before we can begin the manufacturing process by pre-flighting and converting artwork.
Print Place recommends PDF x1a for the best results. This format combines the best color management and font management and produces the least possiblity of error.
We also recommend EPS files with embedded fonts. EPS produces excellent results for documents that combine raster (images) with vector (text).
For an image file without text, a .tiff is an excellent format. When sending tiff files, be sure to either convert to CMYK or embed a color profile.
Print Place accepts Visa, Master Card, Discover and American Express for payment. We can also accept wire transfers, money orders or cashier's checks. If you opt to use wire transfer, money order, or cashier's check, please place your order in your cart, configure your shipping address and method, and click on the "check out" screen to get an accurate total. Leave your order in your cart and contact us to complete the order, where it will be set to Pending Payment status. Once payment is received, your job will move to Awaiting Artwork status.
Please note that if you are paying for postage with a credit card on a direct mail piece, there will be a 5% convenience fee added to the postage costs. Please call us at 877-405-3949 if you have any questions.
We accept the following file formats:
All standard Postcard sizes offered are eligible to mail at USPS automated rates. Be sure to reference our templates to ensure you include the required area necessary for automated discount postal rates.
4x6 postcard
Mails at First Class Postcard presort rate (average $.24 each)
5x7 - 6x11 postcard
Mails at First Class Letter presort rate (average $.38 each) or Standard Letter rate ($.27 each).
Requirements:
Non-Profit - if you hold a valid USPS non-profit permit, we can mail under your non-profit rate if paperwork is completed. Contact Mailing Services for details.
For more information, including mailing list requirements, please reference our Mailing Services page.
Need more space? Check out our new Folded Postcards.
Requirements for First-Class Mail card rates
-Rectangular
-At least 3-1/2 inches high X 5 inches long X 0.007 inch thick
-No more than 4-1/4 inches high X 6 inches long X 0.016 inch thick
-Length is the dimension parallel to the address.
-Oversized cards can be mailed at letter rates.
Requirements for First-Class letter rates
-At least 3-1/2 inches high X 5 inches long X .007 inch thick
-No more than 6-1/8 inches high X 11-1/2 inches long X 1/4 inch thick
-A surcharge applies to certain items including square, rigid, and unusually shaped envelopes weighing 1 ounce or less.
Requirements for First-Class large envelope rates
-Large envelopes exceed any one of the maximum dimensions of a letter. The letter dimensions are 6 1/8 inches high by 11 1/2 inches long by 1/4 inch thick.
-The maximum size of a large envelope is 12 inches high by 15 inches long by 3/4 inches thick.
-A surcharge applies to pieces weighing 1 ounce or more.
To convert to CMYK in InDesign, choose Window > Color to open the Color palette.
Select each object you want to convert and make sure the Color palette reflects the CMYK percentages. Click top arrow in the palette to change to CMYK if necessary.
The delivery address should be on the front of the mailer parallel to the longest side. The recommended type size is 10-12 pt. with a minimum of 8 pt. and maximum of 18 pt. Sans serif fonts are recommended. The return address should be on the front upper left corner.
The address should be large enough to be read when an arm's length away. The postage stamp or indicia should be located in the upper right hand corner. The only text allowed in the address space is the mailing stamp or indicia and the recipient's address.
The space for the mailing address should be a minimum of 3.625" X 2.125". Across the bottom of the mailer leave a blank area that is a minimum of 0.75" for the barcode and other post office markings.
If you submit an RGB document, it will be automatically converted to CMYK during proof conversion and generation. Print Place's state-of-the-art color managed workflow automatically detects the ICC profile attached to your RGB file (if you have included one) and manages the color through the conversion process. If you upload an RGB file, please be sure to download the converted print-ready PDF from our system to view the color after the conversion.
Changing from RGB to CMYK will always produce some color shifting and a reduction in the color gamut because it is impossible to reproduce the entire RGB color palette with an offset press. We recommend creating and submitting your document in CMYK to assure the color looks as close to your original file as possible.
If color accuracy is crucial, we recommend that you order a hard copy proof.
If color is critical, we recommend that you order a hard copy proof to accompany your print job.
Print Place calibrates our presses every day to assure that we maintain the best color possible. In order for us to produce the best color matching possible, we recommend that you make sure that all submitted files are in CMYK color mode for SWOP v2. or CMYK text with RGB images that include the ICC profile. When color matching is vital for text or rendered graphics, you should use a CMYK chart and enter the values that best match the color you desire.
CMYK is a subtractive color model used in color printing. It is based on mixing pigments of the following colors in order to make other colors:
C = cyan
M = magenta
Y = yellow
K = key (black)
Submitting your files in CMYK color mode will give you the best results. If you submit your files in RGB or any other color standard, they will be changed to CMYK during preflight. Because only half of the colors in the RGB standard can be exactly matched in CMYK, conversion will cause the colors to shift.
If you are concerned about color and your job is color critical, please order a hard copy mail proof to ensure color accuracy.
If you find that you need help with your file after you have already checked out with Standard Art Check, you can purchase file repair for $25.00 to cover basic repairs such as adding bleeds or correcting the size.
Our customer service and file repair teams are here to answer questions at 877-405-3949.
Upload a single multi-page PDF file. Use a mutli-page software such as QuarkXpress, Adobe Pagemaker, or Adobe InDesign, or use Acrobat Professional or similar program to merge single page PDFs created from programs such as Adobe Photoshop, Adobe Illustrator, Freehand, etc.
Click here to know more about PrintPlace.com's catalog printing services.
Pages should be the same size as the trim size, or final printed piece when folded shut PLUS an additional .125" on each side for the bleed (e.g. for an 8.5 x 11 final size, make an 8.75" x 11.25" page). Keep in mind, the outer 0.125" of the page will be trimmed off so do not design close to the edge..
Click here to get started with calendar printing or booklet printing.
Choose File>new. In the window that pops up, make sure after Resolution it says 300 and that the units are set to pixels/inch.
Please note that you cannot use this technique to increase the total number of pixels in an existing image or document. If you change the resolution of an existing file, you must decrease the size so that the total width and height in pixels does not change.
Online proofing is difficult using printers spreads or readers spreads because it is unclear how the pages are to be assembled. Using a sorting order reduces errors.
Click here to continue with calendar printing or booklet printing.
Page sorting is the same as when viewing your book. Example: 28 page booklet or calendar (Sorting Order) pdf page 1 = outside front cover pdf page 2 = inside front cover pdf page 3 thru 26 = subsequent pages pdf page 27 = inside back cover pdf page 28 = outside back cover
Print Place will print whatever files you approve for printing, but we do not recommend printing any image below 300 dpi. Generally, images as low as 225 dpi will print reasonably well, but we cannot guarantee you will be satisfied with the results. Your image will appear fuzzy when the resolution gets below 200 dpi. To get a reasonable idea of what the resolution will look like on screen, zoom your image to 400%.
Resolution is the measurement of the number of dots or pixels laid out in a grid: 300 ppi (or dpi) is actually 300 pixels x 300 pixels in each square inch. In theory, the greater the resolution, the more detail contained in the printing.
Please note that increasing the resolution in your imaging program (e.g. changing the resolution from 72 ppi to 300 ppi) does not add more total pixels to the image. You can only increase the resolution if you keep the total pixel dimensions the same.
In other words, an image that is 17.7 inches by 25.62 inches at 72 ppi can be safely converted to 4.25 x 6.25 at 300 ppi because you have 1275 pixels by 1875 pixels in way. On the other hand, an image that is 4.25 x 6.25 at 72 ppi can only be scaled to 1.06 inches x 1.5 inches at 300 ppi.
.jpg- Choose File> Export. Next to format pick the .jpg file extension, click Save, and click Export.
.pdf- Choose File> Export. Next to format pick the Adobe PDF file extension, click Save, and click Export.
.eps- Choose File> Export. Next to format pick the .eps file extension, click Save, and click Export.
If you are setting up your template in a unit other than inches, here is a chart showing how they convert to pixels, cm, mm, and picas.
We offer templates for calendars to make monthly artwork available for your convenience, so you don't have to figure out the dates on your own. Our calendar templates can be used as a guide to making books of other sizes and page counts.
If you have high-resolution images and can provide them 1/4" larger than your calendar's page size, we'll build your calendar for you at no charge! Click here for more info about our free calendar layout service.
Sure, as long as you have a way to print to PDF. Version 2007 can make PDFs. Adobe sells great pdf print drivers and there are some free ones such as CutePDF from http://www.cutepdf.com/. If you are using a freeware driver, be sure to contact Customer Service as you may need some technical assistance getting the fonts to render properly.
Getting files to PrintPlace.com:
a) Files under 10MB can be emailed directly.
b) Files over 10MB can be copied to our ftp site at ftp.printplace.com
Login: art@printplace.com
Password: printplace
***YOU MUST use the job number as the file name when copying files to the ftp or the files will not be uploaded to your print order.****
***YOU MUST notify PrintPlace that artwork has been copied to the ftp either by calling 877.405.3949 or emailing art@printplace.com****
Our ftp does not always work with Mac users – if you are a mac user, we recommend using option c) below.
c) You can use a free digital file transfer service called yousendit.com. It is simple to use and FREE. Go to: www.yousendit.com and register as a new user. You can send one file at a time with a file size of up to 100MB. Yousendit.com will email a the recipient you have chosen a link to download the file from their server. Always use your job number in the subject line or file name.
d) If your file is a PDF, tiff, jpg or eps file, you can attempt to upload the artwork to your print order. The upload will fail but if you get to the scrolling dots page, the file will have copied to our server and the art department will be able to retrieve it from there.
Setting up the file: For flat pieces, the page or canvas size is always .25 larger than the finished piece. Example, for a 4 x 6 postcard, goto FILE -> PAGE SETUP, a Page Tab will appear on the right hand side. The width should be set at 6.25 and the height will be set at 4.25 (this will allow for the 1/8 inch bleed or red line on the proof), click OK. Place a guide line .25 inches inside on all 4 sides (this will allow for the caution zone or green line on the proof).
Any artwork that is meant to go to the edge of the finished piece, needs to go the edge of the canvas and any text of other live matter needs to stay inside the guide lines.
To save your file as a PDF: File->Print, for the Printer Name, select Adobe PDF or PDF Creator. Click on the “Properties” button. The default setting will be “Standard” click the drop down arrow and select PDFs using PDF/x-1a:2001 or High Quality Print. This will embed the fonts and image resolution.
Before click OK, go to the Layout Tab -> Advanced Tab -> Paper Size drop down menu -> Postcript Custom Page Size -> Width will be set at 6.25 and Height 4.25. Click OK until you get back to the Print window and click Print. Take note as to where the file is being saved.
To verify your PDF before uploading. Open the PDF you just created and scroll down towards the bottom left hand corner. The PDF size should read 6.25 x 4.25. If this is correct, you are ready to upload.
To save your file as a jpg or tiff: File -> Save As
Save as type: JPEG File Interchange Format (jpg) OR
Save as type: Tag Image File Format (tif)
When selecting either format, a “Resolution: Standard printing (150dpi) appears with a “Change” button. Click the “Change” button and select Press Quality (300dpi).
We do provide a re-order feature. If the job you want to re-order was placed within 3 months, the artwork files will, in most cases, be available to re-use.
From your My Account page, locate the job you want to re-order, and click the green "re-order" button.
How to use a postcard template:1) Download the postcard template which is most appropriate for your postcard printing project and open it in the program you are using to layout or design your product. 2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). This will help to ensure that your printed product looks the way you want it to look. 3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly. If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look, but you cannot make any changes to your job whatsoever after you hit the "Send to Press" button in your account. If you have any questions about the templates or your proof, feel free to call our toll-free customer service line at 877-405-3949.
2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). This will help to ensure that your printed product looks the way you want it to look. 3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly. If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look, but you cannot make any changes to your job whatsoever after you hit the "Send to Press" button in your account. If you have any questions about the templates or your proof, feel free to call our toll-free customer service line at 877-405-3949.
3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly. If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look, but you cannot make any changes to your job whatsoever after you hit the "Send to Press" button in your account. If you have any questions about the templates or your proof, feel free to call our toll-free customer service line at 877-405-3949.
4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly. If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look, but you cannot make any changes to your job whatsoever after you hit the "Send to Press" button in your account. If you have any questions about the templates or your proof, feel free to call our toll-free customer service line at 877-405-3949.
6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly.
If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look, but you cannot make any changes to your job whatsoever after you hit the "Send to Press" button in your account.
If you have any questions about the templates or your proof, feel free to call our toll-free customer service line at 877-405-3949.
Preflighting is the process of reviewing your file to make sure it is printable. Once your file is uploaded to our website, it will automatically go through a preflight art check, unless you specifically choose "no art check" when purchasing your job.
We offer a free Standard Art Check, which means a representative from our art department will check the resolution, fonts, bleeds, size, crop marks and if applicable, mailpiece design/setup, for the files you upload. If your art fails one of these checks, your job will be placed on hold and you will be sent an email notifying you of the problem. Your job will continue to be on hold until you upload a new file or agree to print your job with the understanding that results will be less than optimal. (Turnaround time calculation resets when art suspect is waived, or when new artwork is sent back to press.)
We also offer an Advanced Art Check service, which is $35.00 per job, or $50 for books, catalogs & calendars. The art department checks for the same things as the Standard Art Check, but with one important difference: if we find a problem we will fix it for you -- up to one hour of professional graphic designer time -- and re-upload the fixed artwork for you. You will still be responsible for reviewing the corrected file and sending it to press.
How do I know if my upload was successful?
Once your files are uploaded, the upload file window should automatically close and take you to the My Account page. No action is required on your part until your file has completed preflight and your proof is ready to approve.
You can upload your file by either clicking on the upload link in your order confirmation email or logging onto My Account and selecting the job for which you want to upload a file.
You cannot upload until you have placed an order. Our automated preflight and electronic proof system requires a configuration before we are able to process your upload. After you upload your files, you will be given a chance to preview your job and accept or reject it before you send it to press.
After you check out, a job ticket will be created with a place for you to upload your file. For products printed on both sides, there will be separate upload boxes for front and back.
2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). This will help to ensure that your printed product looks the way you want it to look. 3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly.
3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly.
4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.5) For postcards which will go through mailing services, be sure to follow the USPS design requirements very carefully or you may end up paying higher postage rates than predicted. These requirements are clearly noted on the postcard templates. 6) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a dummy, and ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly.
If your proof is good to go, hit the "Sent to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look. Click here for more tips on postcard templates. If you have any questions about the templates or your proof, feel free to call our toll free customer service number at 877-405-3949.
Click here for more tips on postcard templates. If you have any questions about the templates or your proof, feel free to call our toll free customer service number at 877-405-3949.
If you have any questions about the templates or your proof, feel free to call our toll free customer service number at 877-405-3949.
2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template).
3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it.
4) Now log in to your account on PrintPlace.com click the “Upload Art,” button, locate your file, choose open and then click upload.
5) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. If your proof is good to go, hit the "Sent to Press" button, and if you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look.
For more tips on business card templates, view our Business Card Templates Article.
A template is used for artwork placement only and must be removed before the PDF is created and uploaded, otherwise the template will be printed with your artwork.
Photoshop: When a template is downloaded and placed into Photoshop, it is automatically added onto a separate layer. View the layers palette by going to the “Windows” tab and selecting the “Layers” tab. To remove a layer, click on the layer that contains the template and drag it to the trash bin located at the bottom of the palette. When placing a PDF into a Photoshop file, the layer may come up as “Background” and be locked; double click on the layer and it will change to “Layer 0” at which time you can delete it.
Illustrator: The Illustrator template comes with two layers. The bottom layer is labeled “Delete This Layer” and the upper layer is labeled “Your Art Here”. View the layers palette by going to the “Windows” tab and select the “Layers” tab. To remove a layer, click on the layer that is labeled “Delete This Layer” and drag it to be trash bin located at the bottom of the palette.
Creating a bleed in Publisher or Word:
You must select page or document set-up and type in the values of your custom sized project, plus 1/8” if you have a bleed. Be sure to keep in mind that the outer 1/8” will be trimmed off. Also keep in mind that you want to keep important graphics and text within the safety zone of 1/8” inside the trim line.
The final size of your PFD, TIF or JPG has to be the actual trim size of your project, plus 1/8” if you have a bleed.
Many programs default at the 8 ½ x 11 page size when creating the PDF, TIF or JPG - even when your document is custom sized. If you are ‘printing to Adobe PDF’ you must go to – Properties - Layout – Advanced – Paper Size – Post Script Custom Page Size – there you will enter your custom page size values. Also, if the Graphic Resolution does not default to 1200 DPI, change it to 1200 DPI. When making a JPG or TIF, you must be sure the resolution is 300 dpi, as some programs default to 150 dpi.
PDF Orientation:
If your PDF, TIF or JPG ends up being portrait (vertical) instead of landscape (horizontal) you must rotate the pages back to the design orientation to prevent the back (or inside) from being printed upside down.
CUTE PDF has changeable features. You can download it for free here.
PANEL SIZES OF COMMON LETTER FOLD (TRI-FOLD) BROCHURE SIZES:
Outside (front): 8 ½ x 11
8 ½ x 14
11 x 17
25.375 x 11
Inside (back): 8 ½ x 11
Print your proof on your desktop laser before you send it to press, to be sure it's backed up correctly.
For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a folding dummy, which will ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art if your pages are not backed up properly.
Feel free to call our customer service line at 877-405-3949 if you have any questions or need help.
We do not recommend stretching your artwork because it lowers image resolution and may change the aspect ratio. Changing the aspect ratio can make objects and people appear taller or shorter than the original image. If the resolution of the original artwork is 300 DPI (dots per inch), stretching the artwork makes the image less sharp and detailed. For an image to print properly, the image should be saved at 300 DPI at the final printed size.
If you need to resize your image to add bleeds, we recommend you do so from the program you used to create the file.
We recommend that you include bleeds with your files even if you have all white edges. They are not required, but setting up your artwork to allow the .125" bleed (even if it's white) helps make sure we cut your product the way you want.
If your design includes any element that reaches the edge of the page, bleeds will be required.
Bleed is the term for printing that goes right to the edge of the paper. If you have images or backgrounds that you want to bleed off the edge of the paper, then you must design your job larger than the final cut size. Bleeds are created by cutting through the enlarged image or background. To create a bleed, make your document .125" larger on all four sides. For example, artwork for a 4" x 6" postcard should extend to 4.25" x 6.25".
On your proof and template, the bleed line is .125" (1/8") outside the blue cut line. Any ink coverage that extends to the edge of the paper should extend to the bleed line. If your art extends to the blue cut line but not the bleed, you may have unwanted white borders after trimming.
How to use a poster template:1) Download the poster template which is most appropriate for your poster printing project and open it in the program you are using to layout or design your product. 2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). For folded posters, be sure to use the correct side of the poster template (inside or outside) and that your fold lines line up correctly with your graphic. This will help to ensure that your printed product looks the way you want it to look. 3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com, click the “Upload Art,” button, locate your file, choose open and then click upload.
2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). For folded posters, be sure to use the correct side of the poster template (inside or outside) and that your fold lines line up correctly with your graphic. This will help to ensure that your printed product looks the way you want it to look. 3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com, click the “Upload Art,” button, locate your file, choose open and then click upload.
3) This step is vital: delete the template layer from your artwork, then save your file as a 300 dpi .tiff, .jpeg or .pdf (x1a or higher is recommended). If you save as a pdf, choose the x1a-2001 standard in the pdf dialog box, and if you have the option for marks and bleeds in the left hand option panel, make sure the top, bottom, left and right numbers are set at .125”, then save it. 4) Now log in to your account on PrintPlace.com, click the “Upload Art,” button, locate your file, choose open and then click upload.
4) Now log in to your account on PrintPlace.com, click the “Upload Art,” button, locate your file, choose open and then click upload.
5) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a folding dummy, which will ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art if your pages are not backed up properly.
If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look. For more tips on poster templates, view our article on Poster Templates. If you have any questions about the templates or your proof, please call our toll free customer service number at 877-405-3949
For more tips on poster templates, view our article on Poster Templates. If you have any questions about the templates or your proof, please call our toll free customer service number at 877-405-3949
If you have any questions about the templates or your proof, please call our toll free customer service number at 877-405-3949
To place an order with PrintPlace, begin an order by selecting the product you are interested in. Once you are viewing the product, use the instant pricing panel to configure all of the standard options for the product along with any additional options you desire. You will be able to view the price immediately.
Once you have completed configuring your product, you may add it to the shopping cart and shop for additional items. If you do not want anything else, click "Checkout" and proceed.
If you are a new user, you will need to create an account to log in to our secure order form.
After your purchase, your will be directed to the My Account system to upload your artwork, generate a proof and approve your job to print. If you decide you do not like your proof, click "Reject Proof" and you will be allowed to upload new files and receive a new proof when you are ready.
Click here for free downloadable templates for bookmarks, business cards, bookmarks, brochures, door hangers, flyers, presentation folders and many other printed products.
Have more questions? Continue to browse our Help Center or give us a call toll-free at 877-405-3949.
Print Place offers custom trimming for most of our products. If you choose custom trimming, it is important that you submit your files with a .25 inch bleed added to each dimension.
For example, if you want to order a postcard with a final dimension of 5.25 x 7.25, you should submit the file at 5.5 x 7.5. Please add bleed to your document even if all the edges are white to allow us to properly place and cut your custom trimmed job.
Artwork should be submitted at the final size plus .125 inches of bleed on each edge. For example, if the final size is intended to be 4 x 6 inches, please submit the artwork at 4.25 x 6.25. We recommend including a bleed area on your artwork even if it is white on all four edges.
We have provided templates for all of our products and sizes to assist you with setting up files.
You do not have to use a template, but it is recommended to help you set up your document to the correct size and allow for bleeds.
If you order a product with folding, we strongly urge you to use our templates!
You can order a hard copy proof by selecting "Next Day Mail Proof" in the Instant Pricing panel. Please note that if you are adding gloss or dull UV coating to your job, the UV coating can cause a variance in color from your proof.
Use our templates as a guide to help you build your artwork at the correct size. BE SURE TO DELETE THE TEMPLATE LAYER BEFORE YOU SUBMIT YOU ARTWORK TO PRINT.
Our templates contain two colored boxes at the outside edge. The red box on the very edge is the bleed box. This is an area that will be trimmed off when your piece is being cut to final size. Please make sure your image extends through to the outside edge of the bleed box.
The yellow box inside of the bleed box is the caution box. Do not put any important text or visual elements in the caution zone because our cutter may trim into this area.
If you are designing a folded brochure or flyer, our templates also contain fold lines to show you where the paper will be folded. Please note that for many of our templates, the back and front are slightly different to accommodate accurate dimensions for folding.
All of our products include templates at the bottom of the page. These templates are designed to apply to a wide range of applications and have been carefully crafted to be as accurate as possible. Our templates are provided as ZIP files and include PDF, AI and JPG versions of each template.
Be sure to delete the template layer before you submit your files to print.
Please review your proof carefully before you approve it. Once you have accepted your proof and hit the "Send To Press" button, it is too late to make any changes. It has been entered in our automated workflow. All design issues should be deemed resolved before you click "Send to Press."
Have questions about your proof? Call us up at 877-405-3949. Please have your job number ready for faster service.
2) Use the template guidelines and instructions to combine your elements into a proper layout. Double check to make sure anything that bleeds off the edge of the page extends all the way to the red bleed line depicted on the template, that you don’t have any text or live graphics in the caution zone (between the blue and green lines on your template) and that your artwork is placed the way you want it with regards to the cut line (which is a blue line on the template). For folded brochures, be sure to use the correct side of the brochure template (inside or outside) and that your fold lines line up correctly with your graphic. This will help to ensure that your printed product looks the way you want it to look.
5) After you upload your art, your proof will be generated and ready to view in your My Account Page. Just click to review the pdf proof. Double check your proof for cut, bleed and safety zones, and for any spelling and/or typographical errors. Be sure your images are clear and crisp. You must upload artwork so that the finished piece backs up correctly. For flat, folded and die-cut work, excluding bound products, all pages are backed up head to head. The head of a page is defined by the top of the rendered proof and the bottom is called the foot (helpful hint: on a PrintPlace pdf proof, the head will always be designated by the PrintPlace logo). The head of one side backs up to the head of the other page on two sided work. Printplace.com recommends that you always print laser proofs and back them up head to head to make a folding dummy, which will ensure your artwork is set up properly. You may need to rotate a page after proof review and resubmit art to ensure your pages will back up properly.
If your proof is good to go, hit the "Send to Press" button. If you decide to make some changes to your art, reject your proof, make your changes and upload new art. You can do this until your proof looks the way you want it to look.
For more tips on brochures templates, view our article on Brochure Templates.
You may upload a new file by going to your My Account section, selecting the order and rejecting the artwork.
After you have rejected your artwork you may upload a new file and approve it to print. You can do this as many times as you need to, but remember that you cannot make any changes to an order after you put it into production by hitting the "Send to Press" button in your My Account page.
