Printing Help

Automatic Ordering

We don’t allow automated orders where a print job happens according to a specific schedule. However, we do keep your artwork on file for 12 months, so you can re-order your print job as much as you need. We make it simple for you to log in to your account. Just click on “My Account” …

Continue Reading
Printing Help

FAQ: Can I Have My Order Die Cut?

Die cutting is the process of cutting a shape or adding a perforation to paper after it has been printed. We have twenty die-cutting machines in our production facilities, giving us the capability to customize your print job in any shape you like. We create a die that is made of metal blades embedded in …

Continue Reading
Printing Help

How To Get a Receipt From PrintPlace

You will, of course, get a receipt when you first place your order. You can print or save it for your needs later. But if you forgot or decide later that you need a receipt, you can still get it from our website. Just log in to your PrintPlace account by clicking on “My Account” …

Continue Reading
Printing Help

How To Deal With Unsuccessful File Uploads

If your file did not upload properly or was rejected, don’t feel bad, it happens to everyone at one time. All it means is that we spotted something that could cause trouble down the line or there was a glitch in the uploading process. Common reasons for file rejection: The file didn’t upload completely. If …

Continue Reading
Printing Help

Account Information We Need From Customers

In order to purchase from PrintPlace, you need to create a free user account. We only use the information collected to keep in touch with you and get your order to you. We won’t ever sell or distribute your data; period. If you don’t yet have an account with us, you can click “My Account” …

Continue Reading
Printing Help

Can I Preview Files Before Ordering?

We need to have all the details in place before our software can create an electronic proof. That means we need to know all of the paper options, the page count, the size and trim of the paper, any folding options you might want and if you have special cutting or perforating needs on your …

Continue Reading
Printing Help

What is a Proof and Why Do I Need One

The term, “proof” simply means that you get to see evidence of the printing job as it will look in its final form. It’s your chance to make sure you like the way our special proofing software formatted your artwork for our presses. It’s also your last opportunity to check over your artwork for any …

Continue Reading
Printing Help

Blind Shipping

No, we don’t close our eyes and throw a dart at the map to decide where to send something. Blind shipping lets you enter your return address on something that we print and ship. It’s the perfect way for you to provide your customers with the service they want without letting them know where you …

Continue Reading
Printing Help

PrintPlace.com’s Accepted Payment Options

We take all of the major credit cards (and debit cards with the same logo on them): Visa, Mastercard, Discover and American Express. And we can securely process them online so you can get your order going in just a few minutes. If you want to get that rush order printed and shipped today, we …

Continue Reading